Welcome to Shree Gems & Jewel. We are committed to delivering your jewelry safely and efficiently.
Order Processing Time
Orders are typically processed within 5–7 business days after payment confirmation.
Custom, personalized, engraved, and made-to-order products may require additional production time.
Orders are not processed on weekends or public holidays.
During peak periods or high order volumes, processing times may be extended. Customers will be notified in case of significant delays.
Estimated Delivery Time
After dispatch, orders are generally delivered within 15–20 business days.
Delivery times may vary depending on:
- Destination country
- Courier partner
- Customs clearance
- Weather conditions
- Local delivery services
Delivery timelines are estimates and are not guaranteed.
Shipping Partners
To ensure safe and reliable delivery, Shree Gems & Jewel ships orders through trusted international courier partners, including UPS, DHL, and FedEx.
We work with these leading shipping providers to offer secure international delivery, tracking updates, and dependable service for our customers worldwide.
Courier selection may vary depending on destination country, shipping availability, customs requirements, and delivery logistics.
Shipment Confirmation & Tracking
Once your order has been shipped, tracking details will be sent via email.
Tracking information usually becomes active within 24–48 hours.
Customs Duties & Taxes
Custom duties and taxes may apply according to your country’s regulations.
Whenever possible, Shree Gems & Jewel covers customs charges from our side.
However, in certain cases where customs fees cannot be prepaid, customers may be responsible for applicable duties, taxes, or import charges upon delivery.
Damaged or Lost Shipments
If your order arrives damaged or appears lost during transit, please contact our support team as soon as possible.
Email: shreegemsjewel@gmail.com
We will assist in resolving the issue with the shipping carrier.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
Shree Gems & Jewel is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Order Changes
Once an order is confirmed or production has started, changes to shipping details, customization requests, or order information may not be possible.